Your search results

​Reporting a repair​

The way in which you report a repair will not change, however, depending on the nature of the repair needed you will be redirected to our maintenance team. This allows them to take your details & arrange a convenient time to attend your address to assess the problem and carry out the work need.​

In the event of an emergency maintenance issue (flood, fire or dangerous event) call +44(0)7700734200

Reporting your repair online

By using our online ‘Repair Reporting System’, you can request repairs 24 hours a day, 365 days a year. This means you can contact us when it’s convenient for you, and we can fix the problem as soon as possible.

Report a fault or repair here

When you access the site you will be able to:

  1. find your maintenance query with the help of simple drawings and clear options
  2. submit details of the problem
  3. provide further information if required
  4. upload a photo of the problem if needed
  5. fill in your contact details and a convenient time for us to call or visit
  6. email your request to our maintenance team

Make sure you provide your contact phone number(s) and email address when reporting a repair online. When we receive your request, we will forward it to a contractor who will need these details to contact you to arrange a time to visit.

Compare Listings